Critical security issues in e-commerce - Kounselly
The importance of Ecommerce security

Critical security issues in e-commerce

E-commerce safety is a matter of concern for businesses and customers when participating in online transactions. Security is one of the most important factors in building trust and e-commerce success. However, security also faces many challenges and risks as online transactions become increasingly popular and complex. Let’s learn about some security issues in e-commerce through the following article.

Security risks in e-commerce

What is the security in e-commerce? Security in e-commerce is the protection of customers’ personal, financial and data information from unauthorized access, misuse or theft during online shopping. It includes technical and organizational measures to ensure network security, protect personal information and prevent fraud. Here are the 8 most common security risks in e-commerce:

Payment fraud

This is a form of attack aimed at appropriating customers’ credit card or bank account information to perform illegal transactions. Fraudsters may use malware, fake card readers, or fake websites to steal payment information.

Spam Bots

Spam Bots are computer programs designed to automatically send spam emails, spam messages, or spam comments to users or websites. The purpose of spambots can be advertising, spreading viruses, or collecting personal information. Spam bots can reduce website performance, annoy users, and damage a business’s reputation.


Phishing is a fraud technique aimed at stealing sensitive user information such as login names, passwords, or account numbers. Hacker often send fake emails or messages containing malicious links or attachments to trick users into providing personal information. Phishing can cause serious consequences such as loss of money, data loss, or account compromise.


DDoS – Distributed Denial-of-Service, which is a type of cyber attack that overloads a website or server by sending a series of fake requests from many different computers. The purpose of DDoS can be to disrupt website operations, lose customers, or create ransom pressure. DDoS can cause delays, errors, or inaccessibility of websites.

Brute-force attack

Brute-force attack – an attack method to guess a user’s password by continuously testing different combinations until the correct password is found. Attackers can use automated tools or common password lists to carry out brute-force attacks. If successful, a brute-force attack can allow the attacker to access the user’s account, data, or system.

SQL injections

SQL injections are attack techniques to insert malicious SQL statements into websites or applications that use SQL databases. These SQL statements can allow an attacker to read, modify, delete, or insert data in the database, or even take control of the system. SQL injections can cause serious damage to data security and integrity.

Cross-site scripting (XSS)

This type of attack aims to insert malicious code into websites or web applications by taking advantage of security vulnerabilities in HTML or JavaScript code. These malicious codes can be executed when a user visits the attacked website, and can have consequences such as stealing cookies, sessions, personal information, or changing the content of the website.

Trojan Horse

A Trojan Horse is a type of malware disguised as a legitimate or useful program. When users download and install Trojan Horse, it secretly performs malicious acts on their devices, including: Stealing personal information, infection with viruses and other malware; Remote device control, causes disruption of operations.

E-commerce security solutions

E-commerce is a rapidly growing field and brings many benefits to both sellers and buyers. However, e-commerce also poses many security and privacy risks, such as personal information theft, payment fraud, cyber attacks, or fraud.

To ensure e-commerce security, businesses and customers need effective and appropriate security solutions. Here are some solutions to common e-commerce security problems today:

For Businesses

To secure e-commerce websites and protect customer data, information systems and their brands, businesses need to deploy effective e-commerce security solutions. Below are some solutions to ensure e-commerce safety for businesses:

  • Install antivirus and security software: Helps detect and prevent malware, including Trojan Horse, viruses, ransomware. etc.
  • Use a firewall: Prevent unauthorized access to the business’s network system.
  • Data encryption: Protects personal information and customer data from being stolen.
  • Implement access controls: Limit access to sensitive data to authorized personnel only.
  • Raise security awareness for employees: Train employees on cybersecurity threats and how to protect data.
  • Update systems and software regularly: Updates often include security patches that help protect the system from security vulnerabilities.

For customers

To protect themselves from cyber security risks and fraud, customers need to implement effective e-commerce security measures, including:

  • Use strong and unique passwords for each account: Avoid using the same password for multiple accounts.
  • Enable two-factor authentication (2FA): Add an extra layer of security for important accounts.
  • Be careful with emails and messages: Do not open attachments or click on links in emails and messages from people you do not know.
  • Only shop at reputable websites: Carefully check website information before shopping.
  • Pay by safe methods: Use reputable online payment methods such as e-wallets, payment through intermediary gateways or payment on delivery (COD).
  • Update antivirus and security software regularly: Helps protect devices from new malware.

E-commerce security is an important issue and needs to be paid attention to by businesses and customers. By applying effective and appropriate security solutions, parties can enjoy the benefits of e-commerce without worrying about potential risks.


Related articles Protection Status